/* ── Pulso Portal — Design System ─────────────────────────────────────────── */

:root {
  --blue:    #3B5BE3;
  --green:   #16A06B;
  --grad:    linear-gradient(120deg, #3B5BE3, #16A06B);
  --warn:    #F59E0B;
  --danger:  #EF4444;
  --ok:      #22C55E;

  --bg:      #F4F6FB;
  --surface: #FFFFFF;
  --border:  #E2E7F0;
  --text:    #0F172A;
  --dim:     #5B6680;
  --el:      #EDF0F7;

  --radius:  13px;
  --radius-sm: 8px;
  --shadow:  0 1px 4px rgba(0,0,0,.07), 0 6px 20px rgba(59,91,227,.07);

  --font: 'Manrope', system-ui, -apple-system, sans-serif;
}

@media (prefers-color-scheme: dark) {
  :root {
    --bg:      #080D18;
    --surface: #0E1826;
    --border:  #1A2840;
    --text:    #E6EDF8;
    --dim:     #7A90B0;
    --el:      #152035;
    --shadow:  0 1px 4px rgba(0,0,0,.35), 0 6px 20px rgba(59,91,227,.14);
  }
}
:root[data-theme="dark"] {
  --bg:      #080D18;
  --surface: #0E1826;
  --border:  #1A2840;
  --text:    #E6EDF8;
  --dim:     #7A90B0;
  --el:      #152035;
  --shadow:  0 1px 4px rgba(0,0,0,.35), 0 6px 20px rgba(59,91,227,.14);
}
:root[data-theme="light"] {
  --bg:      #F4F6FB;
  --surface: #FFFFFF;
  --border:  #E2E7F0;
  --text:    #0F172A;
  --dim:     #5B6680;
  --el:      #EDF0F7;
  --shadow:  0 1px 4px rgba(0,0,0,.07), 0 6px 20px rgba(59,91,227,.07);
}

*, *::before, *::after { box-sizing: border-box; margin: 0; padding: 0; }

body {
  font-family: var(--font);
  background: var(--bg);
  color: var(--text);
  min-height: 100vh;
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}

a { color: var(--blue); text-decoration: none; }
a:hover { text-decoration: underline; }

/* ── Nav (client — light) ──────────────────────────────────────────────────── */
.p-nav {
  background: var(--surface);
  border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 100;
}
.p-nav-inner {
  max-width: 1200px; margin: 0 auto;
  display: flex; align-items: center; gap: 20px;
  padding: 0 24px; height: 58px;
}
.p-logo {
  display: flex; align-items: center; gap: 9px;
  font-weight: 800; font-size: 16px; color: var(--text);
  text-decoration: none; flex-shrink: 0;
}
.p-logo-icon {
  width: 30px; height: 30px; border-radius: 8px;
  background: var(--grad); display: flex; align-items: center; justify-content: center;
  flex-shrink: 0; box-shadow: 0 3px 10px rgba(59,91,227,.3);
}
.p-logo em { font-style: normal; color: var(--blue); margin-left: 3px; font-size: 12px; font-weight: 700; }
.p-logo:hover { text-decoration: none; }
.p-nav-links { display: flex; align-items: center; gap: 5px; }
.p-nav-link {
  padding: 7px 14px; border-radius: var(--radius-sm);
  font-size: 13.5px; font-weight: 600; color: var(--dim);
  text-decoration: none; transition: background .15s, color .15s;
}
.p-nav-link:hover { background: var(--el); color: var(--text); text-decoration: none; }
.p-nav-user { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.p-avatar {
  width: 32px; height: 32px; border-radius: 50%;
  background: var(--grad); color: #fff;
  font-size: 13px; font-weight: 800;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
}
.p-nav-name { font-size: 13px; font-weight: 600; color: var(--dim); }
.p-nav-logout {
  color: var(--dim); display: flex; align-items: center;
  padding: 6px; border-radius: var(--radius-sm); transition: color .15s, background .15s;
}
.p-nav-logout:hover { color: var(--danger); background: rgba(239,68,68,.08); text-decoration: none; }

/* ── Admin Nav (dark — matches homepage style) ─────────────────────────────── */
.is-admin .p-nav {
  background: rgba(8,13,24,.95);
  border-bottom: 1px solid rgba(255,255,255,.08);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
}
.is-admin .p-logo { color: #fff; }
.is-admin .p-logo em { color: #7AA4FF; }
.is-admin .p-nav-link,
.is-admin .p-nav-dropdown-btn { color: #8BA5C8; }
.is-admin .p-nav-link:hover,
.is-admin .p-nav-dropdown-btn:hover { background: rgba(255,255,255,.07); color: #fff; }
.is-admin .p-nav-name { color: #8BA5C8; }
.is-admin .p-nav-logout { color: #8BA5C8; }
.is-admin .p-nav-logout:hover { color: #FF7070; background: rgba(239,68,68,.1); }

/* ── Main ─────────────────────────────────────────────────────────────────── */
.p-main { max-width: 1200px; margin: 0 auto; padding: 0 24px 56px; }

/* ── Hero ─────────────────────────────────────────────────────────────────── */
.p-hero {
  position: relative; height: 160px; overflow: hidden;
  background: #04060a; margin: 0 -24px 32px;
}
.p-hero-sm { height: 110px; }
.p-hero-canvas { position: absolute; inset: 0; width: 100%; height: 100%; }
.p-hero-content {
  position: absolute; inset: 0; display: flex; flex-direction: column;
  justify-content: center; padding: 0 32px; pointer-events: none;
}
.p-hero-label {
  font-size: 11px; font-weight: 700; letter-spacing: .12em;
  text-transform: uppercase; color: var(--ok); margin-bottom: 4px;
}
.p-hero-label-warn { color: var(--warn); }
.p-hero-title { font-size: 22px; font-weight: 800; color: #fff; }
.p-hero-sm .p-hero-title { font-size: 18px; }
.p-hero-sub { font-size: 13px; color: rgba(255,255,255,.45); margin-top: 2px; }

/* ── Page header ──────────────────────────────────────────────────────────── */
.p-page-header { display: flex; align-items: center; justify-content: space-between; padding: 28px 0 20px; flex-wrap: wrap; gap: 12px; }
.p-page-title  { font-size: 22px; font-weight: 800; letter-spacing: -.02em; }
.p-back-row    { padding: 20px 0 8px; }
.p-back-link   { font-size: 13px; font-weight: 600; color: var(--dim); }
.p-back-link:hover { color: var(--blue); text-decoration: none; }
.p-actions     { display: flex; gap: 8px; flex-wrap: wrap; }
.p-fw          { font-weight: 700; }
.p-dim         { color: var(--dim); }

/* ── Alerts ───────────────────────────────────────────────────────────────── */
.p-alert-banner {
  display: flex; align-items: flex-start; gap: 12px;
  padding: 12px 16px; border-radius: var(--radius); margin-bottom: 16px;
  font-size: 14px; line-height: 1.5;
}
.p-alert-banner-warn  { background: rgba(245,158,11,.09); border: 1px solid rgba(245,158,11,.28); color: #B45309; }
.p-alert-banner-danger{ background: rgba(239,68,68,.09);  border: 1px solid rgba(239,68,68,.28);  color: #B91C1C; }
.p-alert-banner svg   { flex-shrink: 0; margin-top: 2px; }
.p-alert { padding: 10px 14px; border-radius: var(--radius-sm); font-size: 14px; margin-bottom: 16px; }
.p-alert-err  { background: rgba(239,68,68,.09); color: #B91C1C; border: 1px solid rgba(239,68,68,.2); }
.p-alert-ok   { background: rgba(34,197,94,.09);  color: #166534; border: 1px solid rgba(34,197,94,.2); }
.p-flash { padding: 12px 16px; border-radius: var(--radius-sm); margin-bottom: 20px; font-size: 14px; font-weight: 500; }
.p-flash-ok  { background: rgba(34,197,94,.09);  color: #166534; border: 1px solid rgba(34,197,94,.2); }
.p-flash-err { background: rgba(239,68,68,.09);  color: #991B1B; border: 1px solid rgba(239,68,68,.2); }
.p-flash-info{ background: rgba(59,91,227,.08); color: var(--blue); border: 1px solid rgba(59,91,227,.2); }

/* ── Cards ────────────────────────────────────────────────────────────────── */
.p-card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 24px; box-shadow: var(--shadow);
}
.p-card-title { font-size: 15px; font-weight: 800; color: var(--text); margin-bottom: 18px; letter-spacing: -.01em; }
.p-card-full { grid-column: 1 / -1; }

.p-detail-grid {
  display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
  gap: 20px; margin-top: 24px;
}

/* ── Stats ────────────────────────────────────────────────────────────────── */
.p-stats-grid {
  display: grid; grid-template-columns: repeat(4, 1fr);
  gap: 16px; margin-top: 24px; margin-bottom: 8px;
}
.p-stat-card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 20px 22px;
  border-left: 4px solid var(--border); box-shadow: var(--shadow);
}
.p-stat-ok     { border-left-color: var(--ok); }
.p-stat-warn   { border-left-color: var(--warn); }
.p-stat-danger { border-left-color: var(--danger); }
.p-stat-blue   { border-left-color: var(--blue); }
.p-stat-num    { font-size: 34px; font-weight: 800; color: var(--text); line-height: 1; letter-spacing: -.03em; }
.p-stat-label  { font-size: 11px; color: var(--dim); margin-top: 5px; text-transform: uppercase; letter-spacing: .07em; font-weight: 700; }

/* ── Web grid ─────────────────────────────────────────────────────────────── */
.p-web-grid {
  display: grid; grid-template-columns: repeat(auto-fill, minmax(270px, 1fr));
  gap: 18px; margin-top: 16px;
}
.p-web-card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); overflow: hidden;
  box-shadow: var(--shadow); text-decoration: none; color: var(--text);
  transition: box-shadow .2s, transform .15s; display: flex; flex-direction: column;
}
.p-web-card:hover { box-shadow: 0 6px 28px rgba(59,91,227,.15); transform: translateY(-3px); text-decoration: none; }
.p-web-card-top { background: #04060a; height: 54px; overflow: hidden; }
.p-mini-pulse   { display: block; width: 100%; height: 54px; }
.p-web-card-body { padding: 16px; flex: 1; }
.p-web-card-header { display: flex; align-items: center; justify-content: space-between; margin-bottom: 4px; }
.p-web-name { font-weight: 800; font-size: 14px; letter-spacing: -.01em; }
.p-web-url  { font-size: 12px; color: var(--dim); margin-bottom: 8px; }
.p-web-card-inactive { opacity: .55; }
.p-expiry-chips { display: flex; flex-wrap: wrap; gap: 4px; }

/* ── Chips & Badges ───────────────────────────────────────────────────────── */
.p-chip {
  display: inline-flex; align-items: center;
  padding: 3px 8px; border-radius: 20px;
  font-size: 10px; font-weight: 800; letter-spacing: .04em;
}
.p-chip-warn   { background: rgba(245,158,11,.14); color: #92560A; }
.p-chip-danger { background: rgba(239,68,68,.14);  color: #B01C1C; }
.p-chip-ok     { background: rgba(34,197,94,.14);  color: #14532D; }

.p-badge {
  display: inline-flex; align-items: center; gap: 4px;
  padding: 3px 9px; border-radius: 20px;
  font-size: 11px; font-weight: 700; line-height: 1;
  background: rgba(59,91,227,.12); color: var(--blue);
  vertical-align: middle;
}
.p-badge-ok  { background: rgba(34,197,94,.12);  color: #166534; }
.p-badge-dim { background: var(--el); color: var(--dim); }

/* ── Tables ───────────────────────────────────────────────────────────────── */
.p-table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.p-table th {
  background: var(--el); padding: 10px 13px; text-align: left;
  font-size: 10.5px; font-weight: 800; color: var(--dim);
  text-transform: uppercase; letter-spacing: .07em;
  border-bottom: 1px solid var(--border);
}
.p-table td { padding: 12px 13px; border-bottom: 1px solid var(--border); color: var(--text); vertical-align: middle; }
.p-table tr:last-child td { border-bottom: none; }
.p-table tr:hover td { background: var(--el); }
.p-info-table { width: 100%; border-collapse: collapse; font-size: 13.5px; }
.p-info-table td { padding: 9px 4px; border-bottom: 1px solid var(--border); }
.p-info-table td:first-child { color: var(--dim); width: 40%; font-weight: 600; font-size: 11px; text-transform: uppercase; letter-spacing: .05em; }
.p-info-table tr:last-child td { border-bottom: none; }

/* ── Forms ────────────────────────────────────────────────────────────────── */
.p-form { display: flex; flex-direction: column; gap: 16px; }
.p-field { display: flex; flex-direction: column; gap: 6px; flex: 1; }
.p-field-row { display: flex; gap: 14px; flex-wrap: wrap; }
.p-label { font-size: 11px; font-weight: 800; color: var(--dim); text-transform: uppercase; letter-spacing: .07em; }
.p-input, .p-input[type="date"], .p-input[type="number"] {
  width: 100%; background: var(--el); border: 1.5px solid var(--border);
  border-radius: var(--radius-sm); padding: 10px 13px;
  font-size: 14px; color: var(--text); font-family: var(--font);
  transition: border-color .15s, box-shadow .15s;
}
.p-input:focus {
  outline: none; border-color: var(--blue);
  box-shadow: 0 0 0 3px rgba(59,91,227,.11);
}
textarea.p-input { resize: vertical; min-height: 80px; line-height: 1.6; }
select.p-input {
  cursor: pointer;
  appearance: none; -webkit-appearance: none; -moz-appearance: none;
  padding-right: 36px;
  background-repeat: no-repeat;
  background-position: right 13px center;
  background-size: 11px;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%235B6680' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E");
}
select.p-input:hover { border-color: #C7D0E3; }
@media (prefers-color-scheme: dark) {
  select.p-input { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%237A90B0' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E"); }
  select.p-input:hover { border-color: #2A3B57; }
}
:root[data-theme="dark"] select.p-input { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%237A90B0' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E"); }
:root[data-theme="dark"] select.p-input:hover { border-color: #2A3B57; }
:root[data-theme="light"] select.p-input { background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%235B6680' stroke-width='2.5' stroke-linecap='round' stroke-linejoin='round'%3E%3Cpolyline points='6 9 12 15 18 9'/%3E%3C/svg%3E"); }
:root[data-theme="light"] select.p-input:hover { border-color: #C7D0E3; }
select.p-input:focus { background-color: var(--el); }
select.p-input::-ms-expand { display: none; }

/* ── Buttons ──────────────────────────────────────────────────────────────── */
.p-btn {
  display: inline-flex; align-items: center; justify-content: center; gap: 7px;
  padding: 9px 18px; border-radius: var(--radius-sm);
  font-size: 13.5px; font-weight: 700; cursor: pointer;
  border: 1px solid transparent; transition: all .15s;
  text-decoration: none; white-space: nowrap; font-family: var(--font);
}
.p-btn:hover { text-decoration: none; }
.p-btn-primary { background: var(--grad); color: #fff; border: none; box-shadow: 0 4px 14px rgba(59,91,227,.3); }
.p-btn-primary:hover { opacity: .9; box-shadow: 0 6px 20px rgba(59,91,227,.38); }
.p-btn-outline { background: transparent; border-color: var(--border); color: var(--dim); }
.p-btn-outline:hover { border-color: var(--blue); color: var(--blue); background: rgba(59,91,227,.06); }
.p-btn-danger  { background: rgba(239,68,68,.1); border-color: rgba(239,68,68,.3); color: #B91C1C; }
.p-btn-danger:hover { background: rgba(239,68,68,.18); }
.p-btn-sm  { padding: 5px 12px; font-size: 12px; }
.p-btn-block { width: 100%; }

/* ── Login ────────────────────────────────────────────────────────────────── */
.p-login-wrap {
  min-height: 100vh; display: flex; align-items: center;
  justify-content: center; padding: 24px;
  background: radial-gradient(ellipse at 55% 0%, rgba(59,91,227,.1) 0%, transparent 60%), var(--bg);
}
.p-login-card {
  width: 100%; max-width: 400px;
  background: var(--surface); border: 1px solid var(--border);
  border-radius: 20px; padding: 42px 40px; box-shadow: 0 12px 48px rgba(59,91,227,.12);
}
.p-login-logo {
  position: relative; width: 240px; height: 44px; margin: 0 auto 14px;
  display: flex; align-items: center;
}
.p-login-title { font-size: 26px; font-weight: 800; text-align: center; letter-spacing: -.02em; }
.p-login-sub   { font-size: 13.5px; color: var(--dim); text-align: center; margin-bottom: 28px; }

/* ── Section ──────────────────────────────────────────────────────────────── */
.p-section { margin-top: 28px; }
.p-section-title { font-size: 12px; font-weight: 800; color: var(--dim); text-transform: uppercase; letter-spacing: .09em; margin-bottom: 14px; }
.p-section-label { font-size: 11px; font-weight: 800; color: var(--dim); text-transform: uppercase; letter-spacing: .08em; margin: 8px 0 4px; padding-top: 14px; border-top: 1px solid var(--border); }

/* ── Downloads ────────────────────────────────────────────────────────────── */
.p-downloads { display: flex; flex-direction: column; gap: 8px; }
.p-download-item {
  display: flex; align-items: center; gap: 12px;
  padding: 11px 14px; border-radius: var(--radius-sm);
  border: 1px solid var(--border); color: var(--text);
  text-decoration: none; transition: background .15s, border-color .15s;
}
.p-download-item:hover { background: var(--el); border-color: var(--blue); text-decoration: none; }
.p-dl-name { font-size: 13px; font-weight: 700; }
.p-dl-meta { font-size: 11px; color: var(--dim); }

/* ── Modal ────────────────────────────────────────────────────────────────── */
.p-modal-overlay {
  position: fixed; inset: 0; background: rgba(0,0,0,.5);
  display: flex; align-items: center; justify-content: center;
  z-index: 1000; padding: 24px;
  backdrop-filter: blur(4px);
}
.p-modal {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: 18px; padding: 32px; width: 100%; max-width: 540px;
  box-shadow: 0 24px 70px rgba(0,0,0,.3); max-height: 90vh; overflow-y: auto;
}
.p-modal-lg { max-width: 740px; }
.p-modal-title { font-size: 18px; font-weight: 800; margin-bottom: 22px; letter-spacing: -.02em; }
.p-modal-actions { display: flex; justify-content: flex-end; gap: 10px; margin-top: 10px; }

/* ── Ticket detail block ─────────────────────────────────────────────────── */
.p-tkt-detail { background: var(--el); border-radius: 10px; padding: 14px 16px; margin-bottom: 16px; }
.p-tkt-detail-label { font-size: 10px; font-weight: 800; color: var(--dim); text-transform: uppercase; letter-spacing: .07em; margin-bottom: 5px; }
.p-tkt-detail-text { font-size: 13.5px; color: var(--text); line-height: 1.6; white-space: pre-wrap; }
.p-tkt-meta-row { display: flex; gap: 16px; flex-wrap: wrap; margin-bottom: 16px; font-size: 13px; color: var(--dim); }
.p-tkt-meta-row strong { color: var(--text); font-weight: 700; }

/* ── Message card ────────────────────────────────────────────────────────── */
.p-msg-card {
  background: var(--surface); border: 1px solid var(--border);
  border-radius: var(--radius); padding: 20px 22px; box-shadow: var(--shadow);
  transition: box-shadow .15s;
}
.p-msg-card.unread { border-left: 3px solid var(--blue); }
.p-msg-card.unread:hover { box-shadow: 0 6px 24px rgba(59,91,227,.12); }
.p-msg-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 14px; flex-wrap: wrap; margin-bottom: 12px; }
.p-msg-name { font-size: 15px; font-weight: 800; }
.p-msg-meta { font-size: 12px; color: var(--dim); margin-top: 3px; }
.p-msg-meta a { color: var(--blue); }
.p-msg-tipo { display: inline-flex; align-items: center; gap: 5px; font-size: 11px; font-weight: 700; color: var(--blue); background: rgba(59,91,227,.1); padding: 3px 9px; border-radius: 20px; margin-top: 5px; }
.p-msg-body { font-size: 14px; line-height: 1.65; color: var(--text); margin-top: 10px; border-top: 1px solid var(--border); padding-top: 12px; }
.p-msg-actions { display: flex; gap: 8px; flex-wrap: wrap; margin-top: 14px; }

/* ── Empty ────────────────────────────────────────────────────────────────── */
.p-empty {
  text-align: center; padding: 56px 24px; color: var(--dim);
  display: flex; flex-direction: column; align-items: center; gap: 16px;
  font-size: 14px; line-height: 1.7;
}
.p-empty svg { opacity: .35; }

/* ── Filter tabs ─────────────────────────────────────────────────────────── */
.p-filter-tabs { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 20px; }

/* ── Expandable row ──────────────────────────────────────────────────────── */
.p-expand-row td { background: var(--el); border-bottom: 2px solid var(--border) !important; }
.p-expand-content { padding: 0 13px; }

/* ── Ticket type selector ────────────────────────────────────────────────── */
.p-ttype-grid { display: flex; flex-direction: column; gap: 10px; }
.p-ttype-card {
  display: flex; gap: 14px; align-items: flex-start;
  background: var(--surface); border: 1.5px solid var(--border);
  border-radius: var(--radius); padding: 16px 18px;
  cursor: pointer; text-align: left; width: 100%;
  font-family: var(--font); transition: border-color .15s, background .15s, box-shadow .15s;
}
.p-ttype-card:hover { border-color: var(--blue); box-shadow: 0 0 0 3px rgba(59,91,227,.08); }
.p-ttype-card:active { transform: scale(.99); }
.p-ttype-icon { font-size: 22px; flex-shrink: 0; line-height: 1; margin-top: 2px; }
.p-ttype-card h3 { font-size: 14px; font-weight: 800; color: var(--text); margin-bottom: 4px; }
.p-ttype-card p  { font-size: 12.5px; color: var(--dim); line-height: 1.5; margin: 0; }
.p-ttype-note {
  display: inline-block; margin-top: 7px;
  font-size: 11px; font-weight: 700; padding: 2px 9px; border-radius: 20px;
}
.p-ttype-falla  .p-ttype-note { background: rgba(239,68,68,.1);   color: #B01C1C; }
.p-ttype-cambio .p-ttype-note { background: rgba(59,91,227,.1);   color: var(--blue); }
.p-ttype-desa   .p-ttype-note { background: rgba(22,160,107,.1);  color: #0D6B47; }
.p-back-type { display: inline-flex; align-items: center; gap: 6px; font-size: 13px; font-weight: 600;
  color: var(--dim); cursor: pointer; background: none; border: none; padding: 0;
  font-family: var(--font); margin-bottom: 16px; transition: color .12s; }
.p-back-type:hover { color: var(--blue); }
.p-type-badge { display: inline-flex; align-items: center; gap: 6px; padding: 6px 14px;
  border-radius: var(--radius); font-size: 13px; font-weight: 700; margin-bottom: 18px; }
.p-type-badge-falla  { background: rgba(239,68,68,.08);   color: #B01C1C;  border: 1px solid rgba(239,68,68,.2);  }
.p-type-badge-cambio { background: rgba(59,91,227,.08);   color: var(--blue); border: 1px solid rgba(59,91,227,.2); }
.p-type-badge-desa   { background: rgba(22,160,107,.08);  color: #0D6B47;  border: 1px solid rgba(22,160,107,.2); }

/* ── Web detail hero (side-by-side layout) ───────────────────────────────── */
.p-web-hero {
  display: flex; align-items: center; gap: 20px;
  padding: 28px 0 20px; margin-bottom: 4px;
  border-bottom: 1px solid var(--border);
}
.p-web-hero-info { flex: 1; min-width: 0; }
.p-web-hero-label {
  font-size: 11px; font-weight: 700; letter-spacing: .1em;
  text-transform: uppercase; margin-bottom: 6px;
}
.p-web-hero-title {
  font-size: 24px; font-weight: 800; letter-spacing: -.02em;
  color: var(--text); line-height: 1.1;
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.p-web-hero-url { font-size: 13px; color: var(--dim); margin-top: 4px; }
.p-web-hero-pulse {
  width: 200px; height: 62px; flex-shrink: 0;
  background: #04060a; border-radius: 10px; overflow: hidden;
}
@media (max-width: 600px) {
  .p-web-hero { flex-direction: column; align-items: flex-start; gap: 14px; }
  .p-web-hero-pulse { width: 100%; }
}

/* ── Toolbar (search + filters) ─────────────────────────────────────────── */
.p-toolbar { display: flex; gap: 8px; flex-wrap: nowrap; margin-bottom: 16px; align-items: center; }
.p-search  { position: relative; flex: 1; min-width: 0; }
.p-search-ico { position: absolute; left: 10px; top: 50%; transform: translateY(-50%); color: var(--dim); pointer-events: none; display: flex; }
.p-search .p-input { padding-left: 34px; }
.p-filter-sel { min-width: 140px; flex-shrink: 0; width: auto; }
.p-toolbar-count { font-size: 12px; color: var(--dim); white-space: nowrap; flex-shrink: 0; }

/* ── Client nav (dark — matches admin panel + website) ────────────────────── */
.is-client .p-nav {
  background: rgba(8,13,24,.95);
  border-bottom: 1px solid rgba(255,255,255,.08);
  backdrop-filter: blur(14px);
  -webkit-backdrop-filter: blur(14px);
}
.is-client .p-logo { color: #fff; }
.is-client .p-nav-link,
.is-client .p-nav-dropdown-btn { color: #8BA5C8; }
.is-client .p-nav-link:hover,
.is-client .p-nav-dropdown-btn:hover { background: rgba(255,255,255,.07); color: #fff; text-decoration: none; }
.is-client .p-nav-name { color: #8BA5C8; }
.is-client .p-nav-logout { color: #8BA5C8; }
.is-client .p-nav-logout:hover { color: #FF7070; background: rgba(239,68,68,.1); }
.is-client .p-avatar { background: rgba(59,91,227,.6); color: #fff; }

/* ── Client greeting header ──────────────────────────────────────────────── */
.p-greeting { padding: 36px 0 24px; margin-bottom: 8px; }
.p-greeting-title { font-size: 26px; font-weight: 800; letter-spacing: -.025em; color: var(--text); line-height: 1.1; }
.p-greeting-sub   { font-size: 13.5px; color: var(--dim); margin-top: 5px; }

/* ── WhatsApp floating button ────────────────────────────────────────────── */
.p-wa-float {
  position: fixed; bottom: 24px; right: 24px; z-index: 9999;
  width: 52px; height: 52px; border-radius: 50%;
  background: #1FAF54;
  display: flex; align-items: center; justify-content: center;
  box-shadow: 0 4px 20px rgba(31,175,84,.45);
  text-decoration: none !important;
  transition: transform .18s ease, box-shadow .18s ease;
}
.p-wa-float:hover { transform: scale(1.1); box-shadow: 0 8px 28px rgba(31,175,84,.6); text-decoration: none; }

/* ── Extra badge variants ────────────────────────────────────────────────── */
.p-badge-warn   { background: rgba(245,158,11,.14); color: #7D5100; }
.p-badge-danger { background: rgba(239,68,68,.14);  color: #9B1717; }

/* ── Pulse capsule (admin webs table) ────────────────────────────────────── */
.p-pulse-cell { width: 72px; padding: 0 6px 0 10px !important; vertical-align: middle; }
.p-pulse-capsule { display: block; width: 60px; height: 18px; background: #04060a; border-radius: 4px; overflow: hidden; }

/* ── Nav dropdowns ────────────────────────────────────────────────────────── */
.p-nav-dropdown { position: relative; display: flex; align-items: center; }
.p-nav-dropdown-btn {
  background: none; border: none; cursor: pointer;
  display: inline-flex; align-items: center; gap: 4px;
  /* Reset button defaults so it aligns with <a> nav links */
  font: 600 13.5px/1 var(--font);
  padding: 7px 14px;
  border-radius: var(--radius-sm);
  color: var(--dim);
  transition: background .15s, color .15s;
  white-space: nowrap;
}
.p-nav-dropdown-menu {
  position: absolute; top: calc(100% + 10px); left: 0;
  min-width: 195px; background: var(--surface);
  border: 1px solid var(--border); border-radius: 12px;
  box-shadow: 0 10px 36px rgba(0,0,0,.18); padding: 6px;
  display: none; z-index: 500;
}
.p-nav-dropdown.open .p-nav-dropdown-menu { display: block; }
.p-nav-dropdown-menu a {
  display: flex; align-items: center; gap: 10px;
  padding: 9.5px 12px; border-radius: 8px;
  color: var(--text); font: 500 13px var(--font);
  text-decoration: none; transition: background .1s;
}
.p-nav-dropdown-menu a + a { margin-top: 1px; }
.p-nav-dropdown-menu a:hover,
.p-nav-dropdown-menu a.active { background: rgba(59,91,227,.08); color: var(--blue); }

/* ── Nav icon buttons (bell, chat) ───────────────────────────────────────── */
.p-nav-icon-wrap { position: relative; }
.p-nav-icon-btn {
  position: relative; width: 34px; height: 34px;
  border-radius: 8px; background: rgba(255,255,255,.09);
  border: none; cursor: pointer; display: flex;
  align-items: center; justify-content: center;
  color: rgba(255,255,255,.85); transition: background .15s;
}
.p-nav-icon-btn:hover { background: rgba(255,255,255,.18); }
.p-nav-badge {
  position: absolute; top: -5px; right: -5px;
  min-width: 17px; height: 17px; border-radius: 9px;
  background: #ef4444; color: #fff;
  font: 700 10px/17px var(--font);
  text-align: center; padding: 0 4px; pointer-events: none;
}

/* ── Drop-down panels (notifications & chat) ─────────────────────────────── */
.p-nav-panel {
  position: absolute; top: calc(100% + 10px); left: 50%;
  transform: translateX(-50%); width: 300px;
  background: var(--surface); border: 1px solid var(--border);
  border-radius: 13px; box-shadow: 0 12px 40px rgba(0,0,0,.2);
  z-index: 500; display: none; overflow: hidden;
}
.p-nav-panel.p-panel-right { left: auto; right: 0; transform: none; }
.p-nav-icon-wrap.open .p-nav-panel { display: block; }

.p-panel-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 12px 14px; border-bottom: 1px solid var(--border);
}
.p-panel-title { font: 700 13px var(--font); color: var(--text); }
.p-panel-viewall { font: 600 12px var(--font); color: var(--blue); text-decoration: none; }
.p-panel-viewall:hover { text-decoration: underline; }
.p-panel-body { max-height: 320px; overflow-y: auto; }
.p-panel-empty { padding: 18px 14px; font: 500 13px var(--font); color: var(--dim); }

.p-panel-item {
  display: flex; align-items: flex-start; gap: 10px;
  padding: 10px 14px; text-decoration: none;
  border-bottom: 1px solid var(--border); transition: background .1s;
  color: var(--text);
}
.p-panel-item:last-child { border-bottom: none; }
.p-panel-item:hover { background: var(--surface-2, rgba(0,0,0,.04)); }
.p-panel-item--unread { background: rgba(59,91,227,.05); }
.p-panel-item--unread:hover { background: rgba(59,91,227,.09); }

.p-panel-item-icon {
  width: 32px; height: 32px; border-radius: 50%;
  background: rgba(59,91,227,.12); color: var(--blue);
  display: flex; align-items: center; justify-content: center;
  font: 700 13px var(--font); flex-shrink: 0;
}
.p-panel-item-body { flex: 1; min-width: 0; }
.p-panel-item-title {
  font: 600 12.5px var(--font); color: var(--text);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
  display: flex; align-items: center; gap: 5px;
}
.p-panel-item-sub {
  font: 400 11.5px/1.4 var(--font); color: var(--dim);
  white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
  margin-top: 2px;
}
.p-panel-item-time { font: 400 11px var(--font); color: var(--dim); margin-top: 2px; }
.p-panel-dot {
  display: inline-block; width: 7px; height: 7px;
  border-radius: 50%; background: var(--blue); flex-shrink: 0;
}

/* ── Responsive ───────────────────────────────────────────────────────────── */

/* Accesos extra del menú móvil: ocultos en escritorio */
.p-nav-mobile-extras { display: none; }

/* Hamburguesa: oculta en escritorio */
.p-nav-burger {
  display: none; background: rgba(255,255,255,.09); border: none;
  width: 36px; height: 36px; border-radius: 8px; cursor: pointer;
  color: rgba(255,255,255,.85); align-items: center; justify-content: center;
  flex-shrink: 0;
}
.p-nav-burger:hover { background: rgba(255,255,255,.18); }

/* ── Tablet (≤1024px) ─────────────────────────────────────────────────────── */
@media (max-width: 1024px) {
  .p-stats-grid { grid-template-columns: repeat(2, 1fr); }
  .p-nav-inner  { gap: 10px; }
  .p-nav-link, .p-nav-dropdown-btn { padding: 6px 8px; font-size: 13px; }
}

/* ── Nav móvil (≤900px): hamburguesa + menú vertical ─────────────────────── */
@media (max-width: 900px) {
  .p-nav-burger { display: flex; }
  .p-nav-links  { display: none; }
  .p-nav.mobile-open .p-nav-links {
    display: flex; flex-direction: column; align-items: stretch; gap: 2px;
    position: absolute; top: 58px; left: 0; right: 0;
    background: rgba(8,13,24,.98);
    border-bottom: 1px solid rgba(255,255,255,.1);
    padding: 10px 16px 16px;
    max-height: calc(100vh - 58px); overflow-y: auto;
    box-shadow: 0 18px 40px rgba(0,0,0,.4);
  }
  .p-nav.mobile-open .p-nav-link,
  .p-nav.mobile-open .p-nav-dropdown-btn {
    width: 100%; text-align: left; justify-content: flex-start;
    padding: 11px 12px; font-size: 14.5px; color: #C6D4E8;
  }
  /* Dropdowns dentro del menú móvil: expandidos en línea, no flotantes */
  .p-nav.mobile-open .p-nav-dropdown { flex-direction: column; align-items: stretch; }
  .p-nav.mobile-open .p-nav-dropdown-menu {
    position: static; transform: none; min-width: 0; width: 100%;
    background: rgba(255,255,255,.05); border: none; box-shadow: none;
    border-radius: 8px; margin: 2px 0 6px; padding: 4px;
  }
  .p-nav.mobile-open .p-nav-dropdown-menu a { color: #A9BCD6; padding: 10px 14px; font-size: 14px; }
  .p-nav.mobile-open .p-nav-dropdown-menu a:hover,
  .p-nav.mobile-open .p-nav-dropdown-menu a.active { background: rgba(59,91,227,.2); color: #fff; }
  .p-nav-name { display: none; }
  .p-nav-user { gap: 7px; }

  /* En móvil los iconos del header van dentro del menú hamburguesa */
  #wrap-chat, #wrap-visitors,
  .p-nav-user > a.p-nav-icon-btn,   /* webmail */
  .p-nav-user > .p-nav-logout,
  .p-avatar { display: none; }

  .p-nav.mobile-open .p-nav-mobile-extras {
    display: flex; flex-direction: column; gap: 2px;
    margin-top: 10px; padding-top: 10px;
    border-top: 1px solid rgba(255,255,255,.12);
  }
}

/* ── Móvil (≤768px) ───────────────────────────────────────────────────────── */
@media (max-width: 768px) {
  .p-stats-grid { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .p-stat-card  { padding: 14px 16px; }
  .p-stat-num   { font-size: 26px; }
  .p-web-grid   { grid-template-columns: 1fr; }
  .p-detail-grid { grid-template-columns: 1fr; gap: 14px; }
  .p-field-row  { flex-direction: column; }
  .p-hero       { margin: 0 -24px 24px; height: 130px; }
  .p-hero-title { font-size: 18px; }
  .p-page-header { flex-direction: column; align-items: flex-start; padding: 20px 0 14px; }
  .p-page-title  { font-size: 19px; }
  .p-greeting    { padding: 24px 0 16px; }
  .p-greeting-title { font-size: 21px; }
  .p-card       { padding: 18px; }
  /* Paneles (chat/notif/visitas) fijos al ancho de la pantalla */
  .p-nav-panel, .p-nav-panel.p-panel-right {
    position: fixed; top: 64px; left: 12px; right: 12px;
    width: auto; transform: none;
  }

  /* Tablas anchas: desplazamiento horizontal en lugar de desbordar la página */
  .p-table { display: block; overflow-x: auto; -webkit-overflow-scrolling: touch; }

  /* Toolbar de búsqueda/filtros apilada */
  .p-toolbar { flex-wrap: wrap; }
  .p-search  { flex: 1 1 100%; }
  .p-filter-sel { flex: 1; min-width: 110px; }

  /* Modales cómodos en pantalla pequeña */
  .p-modal-overlay { padding: 12px; align-items: flex-end; }
  .p-modal { padding: 22px 18px; border-radius: 16px 16px 0 0; max-height: 92vh; }
  .p-modal-actions { flex-wrap: wrap; }
  .p-modal-actions .p-btn { flex: 1 1 auto; }

  .p-tkt-meta-row { gap: 10px; font-size: 12px; }
  .p-login-card { padding: 32px 24px; }
  .p-wa-float { bottom: 16px; right: 16px; width: 48px; height: 48px; }
}

/* ── Móvil pequeño (≤480px) ───────────────────────────────────────────────── */
@media (max-width: 480px) {
  .p-stats-grid { grid-template-columns: 1fr 1fr; }
  .p-main       { padding: 0 14px 48px; }
  .p-nav-inner  { padding: 0 12px; gap: 8px; }
  .p-logo img   { height: 40px !important; max-width: 130px !important; }
  .p-logo span  { display: none; }
  .p-avatar     { display: none; }
  .p-nav-icon-btn { width: 32px; height: 32px; }
  .p-hero       { margin: 0 -14px 20px; }
  .p-btn        { padding: 9px 14px; }
  .p-filter-tabs .p-btn { flex: 1 1 auto; }
}